Tasie Lawrence

On his first day as an intern, an idealistic DR. DEVON PRAVESH (Manish Dayal) faces the harsh realities of medical care, as third year resident DR. CONRAD HAWKINS (Matt Czuchry) takes him under his wing and teaches his unconventional ways for treating patients. Meanwhile, Conrad goes head to head with Chief of Surgery DR. SOLOMON BELL (Bruce Greenwood), who uses power and intimidation to cover up his mistakes.

The BAU helps Rossi's journalist daughter, Joy (Amber Stevens West), investigate the disappearance of a college student. Also, the team is alarmed when Giuseppe Montolo (Robert Neary) dies in prison after he warns Morgan about the "Dirty Dozen," an underground group of hitmen, and JJ returns from maternity leave.

After a mix-up in the ER causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Meanwhile, Nic struggles to find a patient’s records who has been under Lane’s care, Devon forms a bond with an elderly patient and Mina is benched after overreaching in the surgical unit.

Conrad goes head-to-head with Lane when he disagrees with her over a treatment plan for a terminal cancer patient. Tensions rise when Jude inserts himself in the middle by offering to perform the invasive procedure Conrad is fighting against. When a VIP patient crosses the line with Nic, she must devise a strategy on how to stand her ground and combat the situation. Meanwhile, Bell realizes he’ll need Mina’s hands more than ever.

Much to Bell’s dismay, Nic and Conrad decide to admit a homeless Jane Doe, whom they suspect was dumped off by another hospital during Chastain’s big Charity Ball. Elsewhere in the hospital, Devon and Irving care for a male escort who offers surprisingly good advice, Micah returns for a checkup and falls even harder for Mina, and Devon’s parents are in town.