Patricia French

After a mix-up in the ER causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Meanwhile, Nic struggles to find a patient’s records who has been under Lane’s care, Devon forms a bond with an elderly patient and Mina is benched after overreaching in the surgical unit.

When Nic finds herself under investigation in Lily’s death, Conrad comes to her defense, but ends up making the situation worse. During a routine surgery, Bell’s patient accidentally catches fire, leaving the hospital to start an immediate investigation into his medical records. However, hospital CEO Claire Thorpe doesn’t realize what she’s up against when Bell plans a counter attack. Meanwhile, Devon deals with a series of ER patients, including a hypochondriac whom he fears could end up under Lane’s care.

Joan returns home, surprising Roland with her early arrival and her determination to put their marriage before her career. Frank is upset when Denise is delayed at the hospital and fails to show up at Maj. Weatherford's "Hail and Farewell." At the party, Claudia Joy overhears a heated domestic dispute between Lenore Baker and her husband moments before he collapses from an aneurysm -- which results in Michael temporarily assuming the top-ranking position at Fort Marshall.

Trevor returns home a hero but is conflicted; Frank, still in Iraq, becomes worried about Denise's newfound independence.

Joan struggles with her decision to terminate her pregnancy; Roxy takes Betty in while she recovers from the bombing; Pamela is frustrated by Chase's ongoing secrets about his work.