A blizzard makes for a slow day in the ER, until a massive pileup on the expressway brings in more patients than the staff can handle.
When a bank employee is murdered during a heist, Jane and the team get to work to track down the killer. Meanwhile, Lisbon is dragged deeper into the CBI/FBI rivalry.
The Doctor publishes a holo-novel based on his Voyager experiences which scandalizes the crew.
A deadly new inmate threatens Sister Jude’s chance of release from Briarcliff. Grace’s obsession with the aliens turns violent.
An ornery widower camps out in the Fisher Funeral Home; sparks fly between Claire and Billy; Ruth spurns Hiram and is later wooed by a Russian florist; David is pursued by a pushy parishioner while performing charity work; and an examination of the business's receipts uncovers some interesting secrets.