When Colleen and Matt learn they may not be allowed into the delivery room for the birth of the baby they are planning to adopt, they try to convince Morgan to have the baby at home. Also, Heather is thrilled when Samantha has a falling-out with a friend who was a bad influence, and Jen thinks Greg bought her a beautiful present only to discover it wasn’t for her.
While Captain Lafrey is out, Annie installs a smooth-talking Artificial Intelligence, “Sam,” to manage the office, but Max and Leroy are put to the test when “Sam” turns out to be an evil and powerful force trying to take down the Bureau Underground. All the while, Max is jealous when Leroy makes a new friend.
Everyone, including Captain LaFrey, is surprised and alarmed when The Bureau Underground is assigned a new captain, Merv Minette (guest star Kevin Dunn). Minette doesn’t seem thrilled with his new post either, and halts Max and Leroy’s investigation of the suspicious wire.
Leroy decides to bring in a psychic to help The Bureau figure out who bugged their office. While he and the rest of the team are determined to make something of the findings so that they can reclaim the office from Merv (guest star Kevin Dunn), Max refuses to give in to the superstitions.
When new cases become few and far between at the Bureau, Max obsesses over his multiverse theory and Leroy grows restless – until they discover a suspicious wire in the office that they think might be a secret surveillance system. They enlist the whole team to help uncover its source. Meanwhile, a customer (guest star Sam Richardson) arrives at the Bureau’s façade looking to purchase wire coat hangers and everyone must take turns distracting him from the chaos below.