Jessica Leigh Gonzales

The storewide heater malfunction magnifies angry tensions between Amy (America Ferrera), Jonah (Ben Feldman) and the back warehouse employees after both sides refuse to clean up a spill. Meanwhile, Dina (Lauren Ash) and Garrett (Colton Dunn) find a way to pass the time and Cheyenne (Nichole Bloom) helps Glenn (Mark McKinney) through an existential crisis as he tries to fix the heater himself. Nico Santos also stars.

When it seems as though Chip is getting scammed by a girl he met online, Mickey tries to teach him how to be a “wolf” vs. a “sheep.” Meanwhile, Sabrina is scared that her boyfriend is beginning to mirror Jimmy’s ways and she plans an intervention.

As the doctors treat patients from the chaotic multi-vehicle accident, a love triangle begins to build between Mario, Angus and Heather. Also, when Malaya learns that Carla is at the hospital, she goes against Carla's wishes and stays by her side during the delivery of her baby. Shiri Appleby guest stars.

Angels Memorial descends into chaos when a plane crashes into the eighth floor. Also, it is up to Mario to save Noa's life when she has a car accident. In addition, Willis admits to Rox that he needs her in his life, and the doctors gather in court to support Leanne for her custody hearing.

Elliot fears the worst after hearing the emotional testimony by Detective Gomez's wife at his malpractice trial, but he hopes footage Diego shot for his documentary will change her mind. Also, Rox attempts to connect with Willis, but he pushes her away, and Leanne attempts to comfort Ariel in the wake of a devastating loss.