Max resists an idea that could bring New Amsterdam more revenue. Iggy pushes back on the new telemedicine system. Sharpe uncovers a startling trend while treating a beloved former patient. Reynolds tries to formulate a plan after his mother ends up in the hospital.
Reynolds gets creative to help a prospective mother in need. Max takes a chance with Wilder and learns a hard truth. Bloom treats a young brother and sister in dire straits. Iggy reaches a decision about Martin.
When a group of women on a retreat end up in the ED, Max gets some troubling information that could put a patient in jeopardy. Meanwhile, Sharpe and Kapoor work together to mend fences between two feuding sisters.
Max is on a mission to fix systemic racism at New Amsterdam. Bloom treats a patient who reminds her that things aren’t as they seem. Sharpe is overwhelmed while tending to a family matter. Reynolds tries to keep his composure while treating a father and son.
When Kapoor introduces a patient to Iggy's PTSD group, a creative treatment plans causes turmoil. Meanwhile, Sharpe discovers a long-kept secret regarding a patient that leads to trouble for Max and the board.