Ely Henry

After a group of Cloud 9 employees walk out to protest Glenn's (Mark McKinney) firing in last season's finale, Amy (America Ferrera) convinces her co-workers to turn the walkout into a full-fledged strike. Jonah (Ben Feldman) tries to make the most of his one year of business school by joining Amy in negotiating with corporate. Almost immediately the ambitious Mateo (Nico Santos) regrets going on strike and sneaks back into the store to impress Jeff (recurring guest star Michael Bunin), the district manager corporate sent to manage the store during the crisis. Dina (Lauren Ash) is also determined to impress Jeff as she's trying to be renamed assistant manager, and Garrett (Colton Dunn) meets a beautiful woman on the picket line who proves too good to be true. Nichole Bloom also stars.

Frankie has had enough of schlepping out the Christmas decorations and trying to make the perfect holiday for her family – who she feels doesn't appreciate all that she does for them – and decides to kick back on the couch and have a minimalist Christmas this year. Meanwhile, due to Sue's allergy to real Christmas trees, Mike attempts to purchase an artificial one and ends up not getting what he paid for; Axl puts Boss Co. back into business for the holidays as "Tree Wise Men" but gets into such a heated argument with Sean (recurring guest star Beau Wirick) over a misfit toy that the two can't seem to work together; and Brick becomes fascinated by a Christmas letter the family has received and attempts to write one on his own outlining the past year of the Hecks.

When a young girl goes missing at a haunted hayride, Max and Leroy go undercover to determine if it was a paranormal act or just a publicity stunt. Meanwhile, Barry brainstorms ways to “bro-bond” with Max and Leroy.

Amy is required to perform 10 good deeds to earn her angel powers back after losing them by cheating at a game.

Allison asks New Kids On The Block favorite Joey McIntyre to help her patch up a relationship with an old friend as part of a lesson Amy’s trying to teach her about facing her fears.