Chris Grace

Amy (America Ferrera) and Jonah (Ben Feldman) get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn (Mark McKinney) spirals when he learns Kelly (Kelly Stables) wants to transfer to a new store, and Cheyenne (Nichole Bloom) struggles to organize a Cloud 9 carpool.

Jonah (Ben Feldman) and Amy’s (America Ferrera) first Valentine’s Day together gets derailed when Dina (Lauren Ash) brings her birds to work, which also causes trouble for Garrett (Colton Dunn). Meanwhile, Cheyenne (Nichole Bloom) offers to give Marcus (guest star Jon Barinholtz) a sentimental tattoo, and Glenn (Mark McKinney) makes videos for his daughter to watch while he’s at work.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and in-fighting.

Suspicious that people are making fun of her, Amy (America Ferrera) and Jonah (Ben Feldman) spy on Cloud 9 employees through the security system, while Dina (Lauren Ash) tries to track down an unsanctioned Easter Bunny in the store. Glenn (Mark McKinney) preps for his church’s Passion play.

Dina (Lauren Ash) agrees to play the bad guy when corporate forces Amy (America Ferrera) to cut everyone’s hours. Meanwhile, Jonah (Ben Feldman) and the other employees play an elaborate game of laser tag with the store’s new scanners, and Mateo (Nico Santos) makes a startling discovery about Marcus (guest star Jon Barinholtz).