Alex accidentally provokes the Emergency Department's mean girls. Ron and Serena battle over parking etiquette. Bruce has a hard time letting go of the spotlight.
Ron and Bruce butt heads over a candy bar. Alex is forced to fire an incompetent employee. Matt seeks appreciation for saving a patient's life.
It's the holiday season at St. Denis. Alex and Ron care for a patient whose diagnosis is not what it seems. Joyce enlists Serena's help to boost St. Denis' online presence. Bruce and Matt help a Santa in need.