S01: the Proposal

S1 E1: Smash hit comedy-doc series, The Hotel, is back - with a new seaside location, new staff, new guests, and new calamities. Set in Torquay, The Grosvenor Hotel is a traditional 3* British holiday hotel - with a difference. At the helm is manager Mark Jenkins, a seaside hotel entrepreneur who lives alone in one of his own guest bedrooms. Mark has a track-record of turning failing seaside hotels around, and The Grosvenor is his latest venture. Part businessman, part showman, his formula is simple: buy the place outright, keep all the existing staff, discount the room rate and ramp up the entertainment... But inheriting staff can prove tricky: “If I had my way, I would actually clone myself into every job in the entire hotel.” For now though, Mark’s assisted by his trusted team: Alison, the bubbly, straight-talking reservations manager, and Christian, the long-suffering, perma-tanned deputy manager. Together, they cater for coach loads of the Great British Public who flock here for seaside fun, bringing all their ‘baggage’ with them. Cue more magic – and mayhem – for a summer season at The Hotel.